1. HOW TO BOOK: CONTRACT - PAYMENT - ACCEPTANCE
All persons making a booking with EPIC EXPEDITIONS cc, trading as EPIC ENABLED
must complete and sign both sides of the booking form and send it to EPIC
ENABLED 3 Bodrum Close Noordhoek 7985, together with a non-refundable deposit
of 15% of the applicable Fee. Reservations cannot be made without a deposit.
The balance of the tour is payable forty-two (42) days prior to the tours
departure. Upon signature, the client agrees to be bound by these booking
conditions. Epic is hereinafter referred to as "the Company" and
all persons referred to on the booking form shall be referred to collectively
as "the Client".
2. CANCELLATIONS
If a booking is cancelled with the consent of the Company, the Company
shall retain the full deposit. If a booking is cancelled less than forty-two
(42) days before departure, the Company shall retain full deposit and
a cancellation fee will be payable by the Clients as follows:
41 - 29 days (40% of total fare)
28 - 14 days (60% of total fare)
13 - 0 days (100% of total fare)
If the full account is not paid in due time, the Company reserves the
right to treat the booking as cancelled. Should a Client fail to join
a tour or join after departure or leave it prior to its completion, no
tour refund will be made or liability accepted by the Company.
3. REFUNDS
The Company shall make no refunds for any reason whatsoever and neither
will it accept any claims of any nature including consequential damage
as a result of any accommodation or other facilities made, or becoming
unavailable on tour. The Client hereby indemnifies and holds the Company
harmless in respect of such claims.
4. TOUR CANCELLATION
The Company reserves the right to cancel any tour without prior notification.
All tours shall operate subject to a minimum participation. In instances
where the Company cannot provide the tour booked, the Company will return
to the client all monies paid, which shall constitute the full extent
of the Company's liability to the Client, or the Company may offer the
Client an alternative holiday of comparable standards if available.
5. AUTHORITY ON TOUR
The Client accepts that at all times the authority and decisions of the
tour leader will be final on all matters likely to endanger the safety
and well being of the tour. The Client agrees to comply with the Company's
requirements and with regard to his conduct and shall not in any way constitute
a nuisance to any other person on the tour. The Company shall not be responsible
for or liable to any Client who commits an illegal or unlawful act in
any country visited. The Client may be excluded from any tour without
refund of any monies paid or liability to the Company or its servants
or agents. The Client shall be obliged to make his own way home, at his
expense and responsibility.
6. FORCE MAJEURE
During the course of a tour, weather, road conditions, mechanical breakdown,
wars, riots, and other unforeseen reasons beyond the control of the Company
can influence the performance of a tour. In the unforeseen event of any
of these aforementioned events occurring the Company shall provide the
use of the vehicle, all camping equipment and crew services. Personal
expenses, meals, alternative accommodation and all other resulting costs,
including the cost of flying home, are to be borne by the client. We strongly
recommend travel insurance.
7. ACCIDENTS AND LIABILITY
The Company does not hold itself responsible for death or any injury or
loss, which might occur to such persons sustained by any cause whatsoever.
The Client hereby indemnifies and holds the Company harmless against any
and all claims in respect of personal injury or damage either direct or
consequential arising from any cause whatsoever as a result of the participation
by the Client and person under his authority on the tour.
8. TRAVEL DOCUMENTATION
It is the Client's responsibility to ensure that they are in possession
of a valid passport, visa permits, vaccination and other medical certificates,
and all other travel documents, including traveller’s cheques where
applicable. The Company shall not be held liable should the Client be
refused entry into any country for whatever reason.
9. INSURANCE
Travel, medical expenses, baggage, money and cancellation insurance is
compulsory on all tours. The client accepts that it is his responsibility
to arrange his own insurance. The client will arrange personal insurance
and be satisfied that their insurance covers their personal requirements.
10. BAGGAGE
All baggage and personal effects are at all times at the Client's risk
and the Company cannot accept any liability for any loss of baggage or
personal effects. Clients are entitled to one bag, which must be the soft
kit bag type of maximum twenty (20) kgs, excluding a daypack within reason.
11. HEALTH
The client acknowledges being aware of the proposed itinerary and that
the tour requires a measure of physical fitness and hereby confirms that
he or she is medically fit, in good health and is able to embark upon
this tour.
12. THE BOOKING
This booking and any eventual contract between the client and the Company
shall be deemed to be concluded in Cape Town, Cape Province, Republic
of South Africa. In the event of any action hereunder, the Client further
records that the Supreme Court of South Africa (Cape Province Local Division)
shall have jurisdiction in regard hereto.
13. THE BROCHURE
The Company believes that the contents of the brochure are correct at
the time of printing, but all prices and services described herein are
subject to change or withdrawal without notice. The Company reserves the
right to make use, without giving any further notice, of any photograph
or film produced by the Company on the tour without payment or permission.
14. COST OF TOUR CHANGES
If the Client wishes to transfer from one tour to another before forty-two
(42) days prior to departure and if the Company agrees, an administrative
fee of R200.00 per person will be charged. Normal cancellation fees will
apply within forty-one (41) days of departure.
15. PRICE INCREASES
The Company reserves the right to increase their tour fees due to any
increasing road taxes, fuel costs, game reserve entry fees or fluctuation
of exchange rates.
Checked: 20 Nov 07
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